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After upgrading a search head from Splunk 6.1.3 to 6.3.2, why are there issues adding users in Alert Manager?

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On our development servers, we upgraded a Splunk 6.1.3 search head to 6.3.2. After upgrading, we left Alert Manager alone, but are having issues adding users to the User Settings. I get a pop-up that says "There is at least one row with missing data. Check user and email (when notify_user is activated)." There are users without email addresses. Is there a way to force off notify_user? I then decided to upgrade and all seemed to go well, however, on the Incident Posture screen when you go to edit an incident, no users were showing up. I tested deleting all alert_manager users and that allowed the field to work. Do you have any suggestions?

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